WAM-Tech: Comprehensive IT Maintenance and Support Solutions

Proactive Approach with WAM-Tech

At WAM-Tech, we recognize that hardware is the backbone of any IT infrastructure. Leveraging our vast resources and expertise, we are uniquely positioned to build robust hardware foundations for even the most complex information systems. With a team of skilled engineers and strong partnerships with leading hardware vendors, we successfully execute projects of all scales—ranging from bulk laptop provisioning to complete, end-to-end data center solutions.

Tailored Maintenance & Support Solutions

WAM-Tech is your go-to partner for reliable service. Our comprehensive Maintenance and Support services, paired with our contract aggregation expertise, provide a flexible suite of options designed to ensure optimal coverage for all your ICT assets. Whether you need routine maintenance or immediate issue resolution, we’ve got you covered.

 

24/7 Support – Service in Motion

Our commitment to “Service in Motion” means that our expert support teams are available around the clock, strategically located in key regions to guarantee rapid response. With clearly defined Service Level Agreements (SLAs), we are fully dedicated to addressing your concerns swiftly and effectively, ensuring the smooth operation of your critical systems at all times.
 
 

Essential Support

(1-10 employees)

 Remote technical support 

Regular hardware and software updates and maintenance

Email and device management 

Basic antivirus and spyware protection

Monthly backups

 Response  for issues

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Professional Package

(11-50 employees)
 

Remote and on-site technical support 

Network management and maintenance (LAN/WAN)

Dedicated support for email and communications

Comprehensive antivirus and firewall protection

weekly cloud backup and data recovery

24/7 system monitoring

 response time for issues

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Advanced Solutions

(51+employees)

Unlimited remote and on-site technical support

Complete IT infrastructure management (servers, networks, desktops)

Advanced network management (VPN, advanced security, information security management)

Full data backup and emergency recovery

Email server management and collaboration systems

 response for issues 

User account and management services

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